top of page

our local delivery policy

At Loyal T, we take pride in our efficient and reliable local delivery policy. Our goal is to ensure a seamless delivery experience for our customers, while maintaining the highest standards of quality and service.

What is Covered in Our Delivery Policy?

1. Timely Order Processing
2. Transparent Delivery Fees
3. Local Delivery Options
4. Potential Service Interruptions

These General Terms and Conditions apply to the
online store: https://loyal-t.ch

Operator of the online shop
Loyal T GmbH
Kasernenstrasse 5
CH-3013 Bern
info@loyal-t.ch

The provider may amend these GTC at any time. The version of this version of these GTC in force at the time the contract is concluded. Deviating terms and conditions of the customer are not recognized.

The offer is aimed exclusively at persons resident or domiciled in Switzerland. Delivery is only made to addresses in Switzerland. The images of the products are for illustrative purposes only and are non-binding.

Shipping is carried out by Swiss Post. The customer's delivery address must be easily accessible for the delivery service, otherwise the customer shall bear the additional additional costs resulting from the delivery.
It is at the discretion of the provider whether the order is sent in one or more parcels or as a letter.

The offers in the online store are subject to change and are not to be understood as binding offers. The information on availability and delivery times is given without and may change at any time.

The prices displayed in the online store represent the prices actually payable. They include value added tax, any public charges that may be passed on, copyright fees, advance disposal fees and other surcharges of any kind that cannot be freely surcharges of any kind. Shipping costs are charged separately and are shown in the
shown in the shopping cart.
The provider reserves the right to change the prices published in the online store at any time.
The price at the time of the order is decisive for the purchase price.

When the customer orders an item in the online store, he thereby submits an application to conclude a purchase contract with the provider. When the application is received by the provider the customer receives an automated confirmation of receipt.
This confirmation does not constitute acceptance of the application by the provider and does not does not constitute a promise that the item can actually be delivered. The contract of sale is concluded when the supplier confirms the order and issues the issues the invoice to the customer.

  General information

  Dispatch

  Availability of goods

  prices

  Conclusion of contract

  Shipping costs

The exact shipping costs are calculated during the ordering process depending on the
order and displayed in the shopping cart.

If the ordered goods are delivered with obvious transportation damage, the customer must
customer must report this immediately to the delivery service and refuse acceptance.
Transport damage must be reported to the supplier.
The customer shall check the goods immediately upon receipt for completeness, correctness and
damage. The customer must report any defects within 5 days of receipt. In this
In this case, he may not put the goods into operation and must keep the original packaging.
keep the original packaging. If the complaint is recognized by the supplier, the customer must follow the
instructions of the supplier for the return of the goods.

The supplier shall grant the customer a warranty for defects for a period of 2 years after delivery.
the purchased item is free of defects for a period of 2 years after delivery. The supplier
may choose which of the following measures to provide the guarantee:
● Repair
● Replacement with a new product
● Replacement with an equivalent repaired or used product
● Credit of the purchase price
● Reduction in price
If the product is repaired or replaced, any data stored on the product will neither be
stored on the product will neither be backed up nor transferred and will be lost. The
provider is not liable for the loss of data.
The customer is not entitled to a replacement device for the duration of the repair.
If it turns out that there is no defect, the customer shall bear the costs of the inspection and the
inspection and the shipping costs.
The statutory warranty provisions are excluded.

There is no right to return purchased items.

The customer must make payments in Swiss francs. The customer has the following payment options are available:

  Credit card (Visa, Mastercard)

  TWINT

  Obligation to inspect and give notice of defects

  Warranty

  Right of return

  Right of payment

  Exclusion of liability

The provider is not liable for slight negligence, for consequential damages, for indirect damages, for loss of profit or for the actions of its auxiliary persons.

The processing of personal data is regulated in the separate privacy policy (https://loyal-t.ch/impressum/) is regulated. This is an integral part of these GTC.

Should any provision of this contract be or become invalid or should the contract contract contains a loophole, the legal validity of the remaining provisions shall remain unaffected shall remain unaffected. In place of the missing or invalid provision, a provision shall be deemed provision that comes closest to the economic purpose originally intended by the parties, economic purpose originally intended by the parties.

In the case of special events such as riots, large-scale strikes, civil unrest, natural disasters, etc., the affected party shall only be liable to the other party for damage which are demonstrably unrelated to these events.

Correspondence and questions concerning this contract should be sent to the following addresses
to the following addresses:
Loyal T GmbH
Kasernenstrasse 5
CH-3013 Bern
info@loyal-t.ch

This contract is subject to Swiss law to the exclusion of the United Nations Convention on Contracts for the
United Nations Convention on Contracts for the International Sale of Goods (UN Sales Convention).
For all disputes arising from this contract, the following exclusivejurisdiction are agreed:
If the dispute is brought by a consumer, the ordinary courts at the place ofcourts at the domicile or habitual residence of the consumer or at the registered office of the domicile of the provider.
In all other cases, the ordinary courts in Bern shall have jurisdiction.



 

bottom of page